FREQUENTLY ASKED QUESTIONS
Check-In: 3:00 pm
Check-Out: 11:00 am
Our staff will text you the day of your reservation with instructions about check-in procedures. You can communicate with them via text or phone about your stay.Our main lobby door is generally open from 9:00 am -7:00 pm. After hours check-ins will be accommodated as needed.
Guests can expect a text the day of check-in (to the number provided in the reservation) with additional instructions to provide an arrival time.
Our main lobby door is generally open from 9:00 am -7:00 pm. After hours check-ins will be accommodated as needed.
Guests can expect a text the day of check-in (to the number provided in the reservation) with additional instructions to provide an arrival time.
Yes, we do! Tours are available (based on room occupancy) between noon and 3:00 pm.
Pets are not permitted, with the exception of service animals in designated rooms only. Advance notice prior to arrival is required, and a veterinarian-issued health certificate dated within 10 days of arrival must be presented at check-in. A $50 per day cleaning fee will be charged.
FREQUENTLY ASKED QUESTIONS
Check-In: 3:00 pm
Check-Out: 11:00 am
Our staff will text you the day of your reservation with instructions about check-in procedures. You can communicate with them via text or phone about your stay.Our main lobby door is generally open from 9:00 am -7:00 pm. After hours check-ins will be accommodated as needed.
Guests can expect a text the day of check-in (to the number provided in the reservation) with additional instructions to provide an arrival time.
Our main lobby door is generally open from 9:00 am -7:00 pm. After hours check-ins will be accommodated as needed.
Guests can expect a text the day of check-in (to the number provided in the reservation) with additional instructions to provide an arrival time.
Yes, we do! Tours are available (based on room occupancy) between noon and 3:00 pm.
Pets are not permitted, with the exception of service animals in designated rooms only. Advance notice prior to arrival is required, and a veterinarian-issued health certificate dated within 10 days of arrival must be presented at check-in. A $50 per day cleaning fee will be charged.
HOTEL POLICIES
Cancellations must be made at least 72 hours prior to arrival by email at reservations@theharknesshotel.com or by phone at 208.254.4340.
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A non-refundable 10% deposit of the total reservation amount is collected at the time of booking.
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Cancellations made less than 72 hours prior to check-in will result in a charge equal to one night’s stay.
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No-shows will be charged the full reservation amount.
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Reservations made through third-party websites (e.g., Expedia, Hotels.com, Bookin.com, etc.) must be cancelled directly through the original booking site. The same cancellation policy applies.
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Guests must be at least 18 years of age to reserve a room and must present valid identification upon arrival.
A non-refundable 10% deposit is required at the time of booking to guarantee the reservation. The remaining balance is due at check-in via credit card. Rates are subject to applicable taxes, including 6% Idaho Sales Tax and 2% Idaho Travel & Tourism Tax.
The hotel does not have an onsite restaurant. Nearby options include Short Stop Market (located across the street) for groceries, a Family Dollar for groceries, as well as Subway and A&W/Taco Time in McCammon. Additional dining options are available in Lava Hot Springs (10 minutes away) or Pocatello (30 minutes away).
Credit cards only:
American Express, Visa, MasterCard, and Discover. Cash and personal checks are not accepted.
For multi-night stays, towels and toiletries will be refreshed upon request.
Guests staying in suites with kitchens are asked to wash all cookware, run the dishwasher prior to check-out, use the exhaust fan while cooking, and remove all food from the refrigerator. Kitchens should be left in the same condition in which they were found.
A $20 fee will be charged to the credit card on file for any unreturned room key.
To preserve a relaxing environment for all guests, quiet hours begin at 10:00 PM.
Access to the roof adjacent to the hotel is strictly prohibited, except in emergencies. Removal of window screens is also not permitted. Violation of this policy will result in a $150 charge.
Guests may not exceed the stated room capacity listed at the time of reservation without prior approval from hotel staff. Floor sleeping arrangements are not permitted.
Roll-away beds are available upon request for $15 per day plus tax, on a first-come, first-served basis. Only one roll-away bed is permitted per room.
Guests are responsible for any damage to rooms or missing items during their stay.
Charges will include the cost of replacement plus $50 per hour in labor to restore the room to its original condition. This includes, but is not limited to, damage to remotes, bedding, towels, windows, TVs, screens, appliances, fixtures, furniture, doors, lights, and mirrors.
The Harkness Hotel is a small, family-run property created to be enjoyed and respected. Courtesy and care are appreciated.
The Harkness Hotel is a completely smoke-free facility. Smoking, e-cigarettes, water pipes, and burning candles are strictly prohibited anywhere on the property. Violation of this policy will result in a $300 charge to the credit card on file.
